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Using Force Authorization

You can use the Sage Exchange Desktop – Force dialog box to get an authorization number via the telephone or offline then use the authorization information to submit the transaction. This is useful when online processing is not possible due to Internet connectivity issues. If the authorization code is not valid the merchant will receive a chargeback.

How to process a force authorization:

1. Enter a reference number for the transaction in the Reference 1 field on the Payment Information panel.
2. Enter the credit card number in the Card number field.
3. Select the expiration month and year in the Expiration date field.
4. Enter the CVV number from the back of the credit card in the CVV field.
5. Enter the authorization code in the Auth code field.
6. If necessary, adjust the value in the Subtotal field and enter values in the Tax and Shipping fields.
7. Click Next to open the Billing Information panel, where you must verify the billing information.
8. Click Submit to submit the transaction.